Delivery

In order to ensure that the Fan Hoodie warms you as soon as possible, we have provided fast and free delivery throughout the entire Republic of Croatia. Using the GLS courier service, the package will arrive at your address within 5-7 working days of your order. After the package is on its way to you, we will send you a confirmation email and the expected delivery date. The courier service GLS will contact you further for all the information.

Delivery schedule to the islands

Return

If for some reason you are not satisfied with your Fan Hoodie selection, please contact us at support@thefanhoodies.com to receive your comment and/or return request.

We will thoroughly examine the returned product and will inform you within a reasonable time by e-mail whether the product can be replaced or whether you are entitled to a refund of the amount paid (as applicable).

Refunds or product exchanges will be made as soon as possible, and in any case within 14 days from the day you received an email from us confirming that the refund or exchange is being processed.

If a defect or damage is found on the returned products, we will return the funds paid in full.

Refunds will always be made using the same payment method that you used when making the purchase. In any case, all rights recognized under current legislation are preserved.